Hi, I’m having a continuous sync issue. Can I send you a diagnostics? It’s not showing me what’s syncing, the odrive logo just keeps spinning, for weeks now.
Yeah, go ahead and send a diagnostic and I’ll take a look.
Sent. Thank you!
I took a look and I see that the ‘Maven Cloud’ SFTP link is hitting a lot of limits when refreshing the content (to look for changes). You can try a couple of things:
- Increase the ‘Max concurrent connections’ setting on the link (https://www.odrive.com/account/myodrive)
- Unsync areas that you do not need immediate access to to reduce the sync scope for odrive
Increased Max connections. I’ll try and un-sync some items. Thanks!
This all seemed to start after I updated my QNAP NAS. They added a new feature called “Snapshot” https://www.qnap.com/solution/snapshots/en/
I’m curious if this is what caused it.
Figured it out. After my last Qnap update, my local IP changed. Thank for the help!
Interesting! So the SFTP server is your QNAP and the local IP had changed? I would’ve expected to see some connection errors in the diagnostics, but I can only get a small snapshot, so it may not have hit one during that time.
Does it seem to be working better now?
Yup. Everything syncing right up now. I had to update my router port forwarding.
Great! Thanks for the update.
A post was split to a new topic: SFTP sync issues