I know this is an old thread. However, there should be a warning label. I'm very angry too, as I counted on odrive to let me know if the files it uploaded were going to be usable to any other system other than one powered by odrive. I recently started trying ExpanDrive for something different. However, I wanted to test its out using videos - come to find out that all of the "split" files are just folders that odrive puts back together itself.
I find the lack of a warning that says - "Split files will only be recombined after being downloaded to the local system. The copy stored in the cloud will be split for applications other than odrive." Now I have about 250Gigs of data to download and reupload.
I was seriously considering buying a subscription to odrive for some of its extended features. I'll spend twice or thrice as much elsewhere to go with a company that seems to have someone around before features go out to ask - "Hey, um, did we do a good job on the interface here, warnings, explanations, etc..?" This is the third time odrive has made a chance without adequate documentation on what that change actually does in practice.
No log files for trouble shooting on ones own.
No live trouble shooting (reason #1 for not paying for it).
Complete lack of documentation.
Complete lack of the ability to not show features you cannot get without paying.
Really, really, opaque user interface (no extended status report screen for large uploads, no window to put all settings in one place, no way to way to see errors encountered when uploading, no error counts when uploading large files - how many times did it fail, why did it fail) all of these things are things that the kind of user who even looks for your product wants to get at. You don't serve a user base of novices, if you're even considering installing this software, you're not a novice.
I'm sorry, I really am. You have some amazing engineers there but spend some of the money you're making on hiring some PR people, Marketing people, and technical writers. You could make your product sing! I'm sorry that you haven't yet, I hope you do.