Hi, I’m having a continuous sync issue. Can I send you a diagnostics? It’s not showing me what’s syncing, the odrive logo just keeps spinning, for weeks now.
Sent. Thank you!
-Erik
Hi @roachapproach,
I took a look and I see that the ‘Maven Cloud’ SFTP link is hitting a lot of limits when refreshing the content (to look for changes). You can try a couple of things:
- Increase the ‘Max concurrent connections’ setting on the link (https://www.odrive.com/account/myodrive)
- Unsync areas that you do not need immediate access to to reduce the sync scope for odrive
Increased Max connections. I’ll try and un-sync some items. Thanks!
This all seemed to start after I updated my QNAP NAS. They added a new feature called “Snapshot” https://www.qnap.com/solution/snapshots/en/
I’m curious if this is what caused it.
Figured it out. After my last Qnap update, my local IP changed. Thank for the help!
Hi @roachapproach,
Interesting! So the SFTP server is your QNAP and the local IP had changed? I would’ve expected to see some connection errors in the diagnostics, but I can only get a small snapshot, so it may not have hit one during that time.
Does it seem to be working better now?
Yup. Everything syncing right up now. I had to update my router port forwarding.
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Great! Thanks for the update.