Dear Support Team,
I no longer see the Odrive context menu on macOS Sonoma. I have already followed the correct uninstall procedure, reinstalled the application, and logged into my account again, but the issue persists.
Do you have any suggestions on how to resolve this?
Best regards.
Hi,
Same problem for me. So how do you add a synchronized folder?
Best Regards
Hi @tuxberg77 and @fredericdarnel,
Are you running the latest version of the odrive client (released on the 14th)?
Can you also tell me which version of Sonoma you are running?
Dear @Tony
I’m running both Sonoma and odrive to the latest release.
Hi,
macOS 14.7.4, Odrive 7503.
And I didn’t have status icons in the Finder for months.
Hi @tuxberg77 and @fredericdarnel ,
Can you give this version a try?
Dear @Tony
thank you very much for your effort.
Unfortunately nothing happen.
No context menu at all.
Hi @tuxberg77,
Thanks for trying it!
I tested on the latest versions of Big Sur, Ventura, and Sequoia. I need to get a system with Sonoma on it. I don’t know why it would be different than the others.
Are you running the latest version of Sonoma? 14.7.4?
Have you tried a restart of the computer yet?
@Tony yes… followed this procedure to un-install odrive:
restarted the system.
Installed 7506.
No context menu. Restarded the system: no context menu.
I don’t remember how long it’s been since I last saw it… But they recently released an update in Apple. I don’t know if it happened since 14.7.4.
Hi,
Done. Contextual menu items are back, so I can sync folders. Not the icons though.
Best Regards
Context menu magically re-appeared… Sorry, but very strange behavior.
Hi @tuxberg77 and @fredericdarnel,
That’s good news!
Do either of you have other applications that also add icon overlays or context menus?
MacOS doesn’t do well when there is more than one extension loaded, and even worse if the extensions can be loaded for the same path.
You should be seeing both menus and badges, under normal circumstances, although I still need to get on a Sonoma instance to verify, directly.
No I don’t have other application that add context menu.
Yes, that’s the problem with Dropbox, Google Drive, OneDrive, pCloud Drive… Even with only one of them activated at a time, with Odrive.
Best Regards
Hi @fredericdarnel and @tuxberg77,
I was able to test on a Sonoma 14.7.4 system today and I am seeing both context menus and overlays.
What do you see on this screen in System Settings → Privacy & Security → Extensions → Added Extensions?
Hi,
Just that. Also for Dropbox, OneDrive, Google Drive.
Best Regards
Frédéric
Hi @fredericdarnel,
Does the odrive icon overlay behavior change if you disable the other Finder extensions, or toggle them?
Here it is. No more than what you see.
ODrive is marked as finder extension same as Core Sync. But I don’t see a CoreSync context menu.
Hi, yes, it’s back. Of course, I need some of the others.
@fredericdarnel and @tuxberg77,
We have seen this behavior before where MacOS has issues with more than one extension that can act within the same location.
Something you can try is toggling the extensions in different orders to see if there is an order of Finder loading them that results in all of them showing-up.
