Can't Get Window To Go Away Please Help

Troubleshooting
1

I’ve tried rebooting and I can’t get this odrive window to go away.

Here is a desktop video of what I am talking about.

What can I do?

2

Hi @Chris.Hall,
This is strange. Has this always happened on your system, or is it a recent development?

Can you send a diagnostic from the odrive tray menu? (How do I send a diagnostic?)

3

It just started recently.

current_odrive_status.txt (32.4 KB)

4

Thanks @Chris.Hall. I’m looking into this.

Does this same thing happen with the normal dialogs, like send diagnostics, or do those behave normally.

5

Everything else is normal.

6

Hi @Chris.Hall,
When you get a chance, can you try this version and see if it exhibits the same behavior?

We aren’t able to reproduce the issue, but modified a couple of things that may address this.

7

That seems to have fixed it!

Thank you!

1 Like