This used to work fine until about a week ago. When I try to go click on the odrive tray icon it disappears from the notification area. When I restart the app it will show up there and then disappear when I try to click on it. I’ve tried to uninstall the program and reinstall with the latest exe which is version 5880 to no avail. I saw there was a similar topic opened back in April but it didn’t seem to have a resolution. After reinstalling the app I’m unable to change the odrive sync directory (I moved it from my Windows drive user directory to a different drive). I think I need to access the right click context menu to change it, I don’t remember, so I’m unable to sync my folder with my Amazon cloud account any longer. I should mention that the windows explorer right click menu seems to work okay. I actually was trying to sync my photos from the amazon cloud after reinstalling and it took me a moment to realize that it was downloading files to my windows drive and not the location…

Hi Tony Thanks again for your help with this much appreciated. I’m just using the built in windows firewall and don’t think anything occurred recently to cause any issues there. This probably doesn’t help you guys out but I ended up doing a reset PC on Windows 10 to reinstall windows. Once I did so and installed odrive, the tray icon seem to be working as intended. I guess as I install any additional software I’m using I’ll see if it occurs again and can pinpoint when something goes wrong. Thanks, Simon

Windows 10 odrive system tray icon disappearing when I try to click on it

Troubleshooting

Tony September 22, 2016, 12:36am 6

Hi Simon,
Can you install our latest version to see if it makes any difference?