Unable to right click in the taskbar icon

[jeanbrochefort]

Hello everyone,

I wasn’t sure what to put in the title as I have a lot of different issues at the same time I’ll try to make it clear:

• Impossible to right click on the Odrive icon in the taskbar (therefore I can’t check the status, empty the trash etc…)
• Tons of weird folder appeared in the root folder of Odrive, after deleting them the change didn’t sync apparently as they still appear on the cloud (Amazon Cloud Drive).
• Two Odrive processes are running at the same time in the Task Manager "odrive (32bit)"which uses barely anything and "odriveapp (32bit) that uses around 30% of my CPU.

So I’m not really sure what to start or what to check?
Here are some details with my config:

Windows 10 Pro 64bit Version 1709 Build 16299.64

Thanks for your help!

[Tony]

Hi @jeanbrochefort,

@jeanbrochefort

Impossible to right click on the Odrive icon in the taskbar (therefore I can’t check the status, empty the trash etc…)

This can sometimes happen if there is a lot of activity going on. The odrive menu can get overwhelmed with items and become sluggish or non-responsive.
Can you tell me what current activity you have going on? Are you in the process of a large-scale upload, for example?
How long after a restart does the menu become unresponsive?

@jeanbrochefort

Tons of weird folder appeared in the root folder of Odrive, after deleting them the change didn’t sync apparently as they still appear on the cloud (Amazon Cloud Drive).

This sounds like a known issue that we are currently seeing on Amazon. Take a look at this thread for more information:
https://forum.odrive.com/t/mysterious-unknown-files-folders-under-root-amazon-drive-folder/2690/51

@jeanbrochefort

Two Odrive processes are running at the same time in the Task Manager "odrive (32bit)"which uses barely anything and "odriveapp (32bit) that uses around 30% of my CPU.

This is expected. There is one process that handles the odrive menu, and the other is the main application.