Team Drives Still Not Working

Team Drives sync is still not working some days. I don’t even know where to start. Some folders just disappear from inside random folders. It was working yesterday…

Of course it’s my Clients folder. I’m starting to get worried that we shouldn’t be hanging our hats on this software for work. This stuff kills consulting revenue and workflow.

Thanks for your help!

Hi @jway,
When this happens does all of the content in Team Drives disappear, or is it just random subfolders within a Team Drive?

Can you send a diagnostic from the odrive tray menu? I am hoping it caught whatever event caused a blank listing of that folder.

It’s random sub folders… but… I found these particular folders. They were actually moved without removing the parent folder. This was on us.

If the sync problem happens again, I’ll reach out. Apologies for the panic.

And thank you for the quick response.

Whew! Okay thanks for the update @jway . This is a new feature, so I want to make sure we jump on any bugs that we may have missed. Just let me know if anything comes up.