SFTP setup with rsync.net

Troubleshooting
1

Hello all,

I am trying to link an SFTP account.

The account is located at rsync.net.

  • They support SFTP access

I was able to make this work by using the user name, host name, and keyfile as credentials.

  • Verified via FileZilla

Using the same setup reports an access error through odrive linking.
Can anyone shed some light on this?

Thank you.

2

Hi @sturakov ,
Can you try adding the absolute path to your user home folder on that service in the link information?

I believe it should be something like:
/data1/home/[username]

3

Hey Tony! Thanks for the quick response.

I tried your suggestion.

PS C:\Users\aleks> ssh de1160@de1160.rsync.net pwd
/data2/home/de1160

I used that for the path, but unfortunately the issue continues.

4

Hi @sturakov,
Can you take a quick screenshot of the error you are seeing?

I had worked with a user previously on connecting to rsync.net. That user had created a test user for me to use and this was the link information that I used to successfully link and sync:

Name: rsync.net
Type: Internet Accessible SFTP Server
Host: [test username].rsync.net
Start Path: /data1/home/[owner username]/[test username]
Max Concurrent Connections: 3

5

Thanks, I tried out the starting path with /data1, still error.
I also tried using the password instead, still error.

Here are the screenshots.

image
image492Ă—657 8.13 KB

image

6

image

image
image695Ă—209 2.91 KB

7

Hey @sturakov ,
Thanks for the reply.

My previous test wasn’t with a key pair. It should work fine, but it is hard to say with linking errors. Is there any chance you could get me a test account? If I had an account to test with I should be able to debug the issue pretty quickly.

8

Thanks for working on this with me Tony.

I don’t mind sharing the main account access with you. Can I send you the information privately somehow?

9

Hi @sturakov ,
Sure.

If you are comfortable with it, you can send it to me via a direct message here (click on my name and then click “Message”). I will delete the information once I have it.

10

Hey Tony,

Just wanted to check in.
How’s it going?

Thank you!

11

Hey @sturakov ,
I saw your message. Thanks for that!

I am trying to carve out some time for testing and should hopefully get to it in the next day or two. Sorry for the delay.

12

All good, thank you very much!

1 Like
13

Marking this as resolved, thanks to Tony’s investigation.

Issue was

  • I was using my account password instead of storage password
  • The path did help
  • When I was testing my storage password, I had to switch between the keyfile form and password form.
    Cleaned out the previous text in keyfile form, used just the password form, and that did it.
1 Like