Tony
October 5, 2023, 9:04pm
2
Hi @andrewmorner ,
Can you please send a diagnostic from the odrive tray menu and let me know when it is sent? We can take a look and see what is going on.
When you send a diagnostic, the odrive desktop client will provide a report to odrive that contains lower-level information that may be necessary to troubleshoot a particular issue.
A local report is also generated that you can look at. You can find this report, named “current_odrive_status.txt” in the root of the default odrive folder.
To send a diagnostic:
On Windows:
Open up the odrive tray menu, located in the Windows taskbar
Click on “Send diagnostics”, located at the bottom of the me…