Open Odrive Folder [Invalid]

[Tony]

Hi @jacqueline,
I’m sorry to hear you are having trouble here. I took a look at the diagnostic (thanks for that!), and I think the best bet for moving forward quickly is perform a full uninstall using these instructions here:

How do I uninstall odrive?

Windows : Exit odrive Uninstall odrive using the standard windows uninstall method (add/remove programs). The default odrive folder will be renamed to odrive_backup_[current date and time] as a backup. MacOS: Please follow the steps outlined below: Exit odrive. Open a terminal session (type “terminal” in Spotlight search): [image] Run the following command in the terminal session (copy & paste the entire thing into terminal and hit the Enter key): cd "$HOME" && rm -r ".odrive"…

Then install the latest version from here:
https://www.odrive.com/downloaddesktop?platform=mac

Please let me know how it goes and if you have any questions on the above steps.