Onedrive sync problem

Hi,

My odrive desktop client (windows 10) doesnt sync every OneDrive subfolder.
I try to refresh, or sync but doesnt work :(.

Levente

Hi,
Can you give me some additional details on what is not syncing?
Is this on download or upload?
Are you seeing any errors?
Can you provide a screenshot of what you are seeing?

Thanks!

Hi,

I install the odrive, and after that I copy my documents to OneDrive folder. Most of directory synchronized well, but some directory doesnt synchronize.
The folders which are syncing, I can use without problem.
This is a folder which doesnt sync, the root folder (Babar) is syncing.


In the same level (in Babar folder), an other folder is syncing.

In folders which are syncing, are working the upload and download too, but in folders which doesnt sync, arent working nor the upload and nor the download.

Thx.
Levente

Hi,
Can you send a diagnostic from the odrive tray menu so I can take a look?

Thanks!

I sent it.

Thx.
Levente

Unfortunately the diagnostic didn’t come through. Can you try sending one more? Can you also send a screenshot of the Babar folder, with the 2014osz folder listed?

What do you see if you right-click on the 2014osz folder in Babar?

Do you see any items listed in Not Allowed or Waiting in the odrive tray menu?

Thanks!

I resent it, but now sync well, in 2014osz folder too.

Thx your help!!!

Levente

Thanks for the update. It is possible that the amount of content placed in there resulted in an extended scan time of the new content. When that is taking place it may look like nothing is processing and the folder will not register that it is “in an odrive folder” yet.

My money is on this being the case. Glad it is rolling now!

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