Odrive will not open in Windows on PC

Troubleshooting
7

Hi @Tony,

Here is the output from the command “cd “%userprofile%.odrive\bin\5453” && dir /w”

843×553 40.8 KB
.

Also attached is the second command you provided to move the .odrive directory out of the way. It says .odrive doesn’t exist in that location, but in part of the screen shot you’ll see that it actually does. odrive simply will not open.

1144×489 56.2 KB

8

Hi @miranda,
Sorry about the command, the forum ate one of my slashes. Try this instead. It will “reset” the bin directory, which seems to be incomplete, and then start odrive:

powershell -command " & {Stop-Process -erroraction silentlycontinue -processname odriveapp; ren \"$HOME\.odrive\bin\" \"$HOME\.odrive\bin_bak\";del \"$HOME\.odrive\version\";Start-Process -NoNewWindow \"$env:programfiles\odrive\odrive.exe\";sleep 30;del -recurse \"$HOME\.odrive\bin_bak\"}"

9

THAT WORKED! Thank you so much.

2 Likes
10

Hi Miranda.
I have followed the previous instructions but cannot launch odrive from the system tray.

11

Hi @martinpacehuahin

Please copy and paste this into a command prompt and run it. Paste the output here:
powershell -command " & {$dot_odrive=\"$HOME\.odrive\";$curver = $(dir \"$dot_odrive\bin\" -ad | sort LastWriteTime | select Name -ExpandProperty Name -last 1); dir \"$dot_odrive\bin\"; & \"$dot_odrive\bin\$curver\odriveapp.exe\";}"

Thanks!

12

Hi Tony.
Here is the output

Microsoft Windows [Version 10.0.14379]
© 2016 Microsoft Corporation. All rights reserved.

C:\Users\WINDOWS8.1.1>powershell -command " & {$dot_odrive="$HOME.odrive";$curver = $(dir “$dot_odrive\bin” -ad | sort LastWriteTime | select Name -ExpandProperty Name -last 1); dir “$dot_odrive\bin”; & “$dot_odrive\bin$curver\odriveapp.exe”;}"

Directory: C:\Users\WINDOWS8.1.1\.odrive\bin

Mode LastWriteTime Length Name

d----- 04/07/2016 17:27 5453
C:\Users\WINDOW~1.1\ODRIVE~1\bin\5453\qml

13

Hi @martinpacehuahin,
The “C:\Users\WINDOW~1.1\ODRIVE~1\bin\5453\qml” indicates that odriveapp is running.

Do you see the icon in the windows taskbar? Are you certain it is not running?

14

Hi Tony. It is in the windows taskbar but the only options are open and unpin from taskbar. If I click open, nothing happens. Whaen I try to open it from the start menu, nothing happens. Looking at your website, I should get a long list of options when right clicking the icon, including move to a new drive?

15

Hi,
Make sure you are looking in the tray icon area, which Windows likes to hide. Clicking on the “^” will pop-up and expose the hidden items.

16

Hi Tony. It is not showing in the tray icon area.

17

After running the command in this post: Odrive will not open in Windows on PC was there anything shown after the:
“C:\Users\WINDOW~1.1\ODRIVE~1\bin\5453\qml”?

Can you run that again and provide a screenshot of that window? I’m just trying to figure out where things are going wrong.

Was odrive ever working for you, or has it been this way since you initially installed?

We can also try to start from scratch by executing the following command from a cmd prompt:

powershell -command " & {kill -erroraction silentlycontinue -n odriveapp; sleep 5; ren -erroraction silentlycontinue \"$HOME\.odrive\" \"$HOME\dot_odrive_bak__$(get-date -f yyyy-MM-dd-hh-mm-ss)\";ren -erroraction silentlycontinue \"$HOME\odrive\" \"$HOME\odrive_bak_$(get-date -f yyyy-MM-dd-hh-mm-ss)\";Start-Process -NoNewWindow \"$env:programfiles\odrive\odrive.exe\";}"

18

Hi Tony.
I executed the command to start from scratch and now it seems to be working. Thanks. PS. There was no extension to the output after 5453/qml"?

19

Hmm… well I’m glad things are working now. Not sure what the issues was, specifically, but just let us know if it happens again.

Thanks!

20

Not sure either but thanks Tony. It is working now.

1 Like
21

Help!!

Initially, I moved Odrive folder to D drive, realized that some pictures that I wanted to sync missing, guessing that they can be found in C drive, but when I accessed C drive, folders cannot be synced.

Thus, I tried to uninstall and reinstall again. Second time, doesn’t works. I tried to exit Odrive in the windows taskbar, thought that I can log in again. Unfortunately, nothing works.

So, I tried to uninstall Odrive, deleted all the folders and reinstall again. Useless. I couldn’t see any Odrive folders that I’ve linked storage. I tried to search for it. Clicked the icon, but nothing shows up. Then, Odrive icon in the taskbar also disappeared. What should I do?

22

Hi,
Let’s try the following:

  • Perform a standard uninstall (add/remove programs)
  • Download this script, change the extension from “txt” to “ps1”, and double-click to run. This will clean-up the user-specific pieces of odrive and backup the odrive folder, just in case.
    CU_Uninstall.txt
  • Install odrive again and login.

Thanks!

23

Hi Tony,

Thank you so much. It works.

1 Like
24

Hi Tony!
Please, I need a 911!
Since my odrive updated to the 5453 it doesn’t work anymore.
I read an older post before this and deleted my .odrive folder…
I tried to run you script CU_Uninstall.ps1 but when I install the odrive again it doesn’t start. The installation file didn’t make the new .odrive folder…
Please, help me!

25

Hi,
Please open up a command prompt and copy and paste this in, including the quotes:
“%programfiles%\odrive\odrive.exe” -v > “%userprofile%\Desktop\odrivelog.txt”

Once this is done, please attach both odrivelog.txt, which should be on your Desktop and the odrive.log in the .odrive directory (if it was created) in your user profile directory (its hidden so make sure to show hidden files). You can attach files by using the button on the tool bar at the top ^.

26

Hi!
It just said "Access Denied"
No file has been created, nor my .odrive directory.

Ps: I’m running every thing as admin and my hidden files are visible.
Thanks