Hi - So it happened that today odrive stopped working (OS X Catalina, latest patch). The menubar icon has become unclickable. The app doesn’t show its version number, even though I resintalled it. I’ve cleanly uninstalled and installed again and also tried the (killall -KILL odrive; killall -KILL FinderSyncExtension; sleep 5; cd “$HOME”; rm -r “.odrive/bin”; rm “.odrive/version”; open “/Applications/odrive.app”) fix listed in the recent issues. Nothing seems to be helping. Odrive is at 0% usage unless I click a .cloudf file, which gets it rolling to 3-6% but without anything happening (I waited to see if it was downloading something, nope). And the Finder Extension keeps crashing. Any idea?

Here is one more (hopefully last) test build. This is a tricky issue. We can’t reproduce it in-house, so we’ve refactored some likely areas and hope that it will hit the issues noted so far. Update This fix has been officially released in our latest version. My thanks to everyone for their help in tracking it down! : [image] Desktop Release (06-02-2020) Win v.6603 / Mac v.6696 Release Notes Hi odrive users, We’ve got a refinement release for all of you, especially if you are on Mac. Win v.6603 / Mac v.6696 Fixes for Mac unclickable menu bar issue identified by fellow forum users. Changing from distributing Mac releases in .dmg format to .pkg installer. Other bug fixes (Windows and Mac). Thanks for working with us on the forum to identify issues quickly. We want to make sure there are no problems and that you all remain happy odrive users. As always, you can download the late…

@olivier.piasentin and @al_canada I sent you a direct message with a test build and some instructions. Please let me know if you have any questions.

Hi, my Odrive was suddenly stopped working last night. It didn’t sync and there was nothing I can do. The Odrive icon stays in the toolbar but do nothing when I clicked on it. I browsed the forum and found this script: killall -KILL odrive; killall -KILL FinderSyncExtension; sleep 5; cd “$HOME”; rm -r “.odrive/bin”; rm “.odrive/version”; open “/Applications/odrive.app” I did and it worked. Odrive was restarted and asked me to sign in. The moment after signing in, Odrive stopped working again. I tried to uninstall and reinstall and it’s still not working. Please help, thank you. felize

Hi @feliz.you , I sent you a direct message, as well. Can you take a look when you get a chance?

Hi @Tony , thank you for your help. It’s working now. Thank you. felize

Great! Thanks for testing that @feliz.you .

Hi same issue here. Running 10.12.6 Sierra on a MacBook Pro early 2011 What is the fix?

Hi @sheldon.maye , Can you give this version a try? https://www.odrive.com/s/e602f11e-849b-4204-b38b-018a971986e4-5ed0a2a0

Hi. So, I tried 6689 twice and 6690 twice too. The Good: in every case odrive is working. The menubar icon works as intended and files sync etc. The Bad: the finder extension doesn’t work after install. In fact, it only works if I kill the Finder and restart it. Just shutting odrive and restarting it has no effect. Worse, if I restart Finder and everything finally works has intended, quitting odrive then restarting it shuts the finder extension and I have to restart the Finder again. We’re getting there… btw, reinstalling odrive respawned two folders tied to gmail accounts that were linked previously. Any chance I can get rid of them?

Thanks for testing @olivier.piasentin ! I’ll take a look at the Finder extension issue you are seeing and see what we can do about the lingering Gmail links. For the Finder extension, if you toggle the odrive extension in System Preferences->Extensions, does it affect the behavior?

I appreciate everyone’s help with this. Here is a new version that we’re hoping will address the Finder extension loading issues people are seeing. https://www.odrive.com/s/5777166d-c73e-4890-bb99-895836b6ee0a-5ed15c3e

odrive Forum

Odrive menubar icon not clickable + odrive not working

Troubleshooting

mac

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