Odrive icon not showing in navigation pane

[kieran.macgillicuddy]

The odrive icon is not showing in the navigation pane on one of my devices (W10 laptop).

I’ve searched and saw another forum post which was relevant oDrive Not Showing in Navigation Pane [Windows Explorer]

I have checked and none of the four keys referenced appear in my registry file:

HKEY_CURRENT_USER\Software\Classes\CLSID\{102986AF-0728-447D-83B4-C3CD4F70F273}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager\odrive!S-1-5-32-544!mainFolder

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{102986AF-0728-447D-83B4-C3CD4F70F273}

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel\{102986AF-0728-447D-83B4-C3CD4F70F273

Is there an easy solution for this?

[Tony]

Hi @kieran.macgillicuddy

We can try a reinstall, if you like. That may be the easiest.

To do so, uninstall odrive through add/remove programs, as per usual. Then take a look at this post where there is a script to take care of the rest (will be part of our next release so the secondary script won’t be necessary):

Impossible to remove odrive from explorer

Hi @bent We have a much improved uninstaller that should be out in our next release. Over the course of our ongoing development we added a number of features that were configured during run-time instead of install-time, and it ended up getting away from us. My apologies for that. In the meantime I can offer you a script to remove all of the items for your local user. You will need to change the extension to .ps1 instead of .txt to run it: CU_Uninstall.txt (3.6 KB) If you are still having iss…

After that reinstall and setup odrive and hopefully everything should be good.

Alternatively, we can try deauthorizing and reauthorizing odrive to fix this (see “Authorized User” in the odrive tray menu). When the odrive folder is created it will try to create this shortcut.

Can you try that and let me know if it fixes the issue? It is possible a system restart will be needed.