Odrive for MacOS not starting

Troubleshooting
1

i’m on the same mac version and i’ve tried the same command but i still cannot launch odrive.
from log:

[INFO] 2019-07-05 08:21:48,133: Verifying app.tar.gz

[INFO] 2019-07-05 08:21:48,274: Extracting app.tar.gz into /Users/robot/.odrive

[INFO] 2019-07-05 08:21:52,138: Dropping version file into /Users/robot/.odrive/version with version 6523

[INFO] 2019-07-05 08:21:52,139: Launching /Users/robot/.odrive/bin/6523/odriveapp.app/Contents/MacOS/odrive

[ERROR] 2019-07-05 08:21:57,171: Failed to launch /Users/robot/.odrive/bin/6523/odriveapp.app/Contents/MacOS/odrive

any pointers ? i’ve done full uninstall and reinstall .

2

Hi @ubaida,
Can you perform the following steps, please?

  1. Open a terminal session (type “terminal” in Spotlight search):

  2. Run the following command in the terminal session (copy & paste + Enter):

    Command:

    bindir=$(ls -d "$HOME/.odrive/bin/"*/ | tail -1); echo $bindir;"${bindir}odriveapp.app/Contents/MacOS/odrive"

The command will hopefully spit out some useful information to the terminal that we can use to troubleshoot this. Please copy and paste what it prints out here so I can take a look.

3

Traceback (most recent call last):
File “”, line 20, in
File “”, line 18, in main
File “”, line 13, in launchDesktopApp
File “Odrive_Mac_Master_Build/src/odrive_app/OdriveDesktopApp.py”, line 335, in Odrive_Mac_Master_Build.src.odrive_app.OdriveDesktopApp.OdriveDesktopApp.construct (/Users/admin/hudson/workspace/Odrive_Mac_Master_Build/deploy/build/src/odrive_app/OdriveDesktopApp.c:7092)
File “Odrive_Mac_Master_Build/src/odrive_app/OdriveDesktopApp.py”, line 1122, in Odrive_Mac_Master_Build.src.odrive_app.OdriveDesktopApp.OdriveDesktopApp._get_odrive_fs_service (/Users/admin/hudson/workspace/Odrive_Mac_Master_Build/deploy/build/src/odrive_app/OdriveDesktopApp.c:26198)
File “Odrive_Mac_Master_Build/src/odrive_app/OdriveDesktopApp.py”, line 1087, in Odrive_Mac_Master_Build.src.odrive_app.OdriveDesktopApp.OdriveDesktopApp._get_database_key (/Users/admin/hudson/workspace/Odrive_Mac_Master_Build/deploy/build/src/odrive_app/OdriveDesktopApp.c:25356)
File “Odrive_Mac_Master_Build/src/utility/KeyChainService.py”, line 66, in Odrive_Mac_Master_Build.src.utility.KeyChainService.KeyChainService.set_user_key (/Users/admin/hudson/workspace/Odrive_Mac_Master_Build/deploy/build/src/utility/KeyChainService.c:3692)
File “/Users/admin/git/juggernaut/deploy/sandbox/lib/python2.7/site-packages/keyring/core.py”, line 45, in set_password
File “/Users/admin/git/juggernaut/deploy/sandbox/lib/python2.7/site-packages/keyring/backends/OS_X.py”, line 63, in set_password
keyring.errors.PasswordSetError: Can’t store password in keychain

4

Hi @ubaida,
I have seen this issue before and it ended up being a problem with the MacOS keychain. Take a look at this thread here:

1 Like
5

Thanks Tony for the pointer, my odrive installation is now ok.
:+1:

1 Like