Hi, Suddenly odrive stopped syncing files from my computer to Onedrive. The files that don’t sync are stuck in “waiting” mode (tray icon > right click > waiting). As an exception, files with file size 0 kb are still synced (regardless of file type). The other direction is fine: New files (also larger ones) created in Onedrive online, are correctly synced to my computer with odrive. Syncing to Google Drive still works, so it’s related to Onedrive. My Onedrive is not full, there’s plenty of space. I’ve already de-authorized and re-authorized my account and I also did a fresh re-install of odrive (according to these instructions ). Is there anything else I can try? Thanks! EDIT: I’m on smallband internet since a few days because my limit was reached. This might coincide with the odrive sync issues starting although I don’t see the connection. I’ve tried tethering 4G with my phone and still same issue.

This fix has been officially released now: [image] Desktop Release (11-01-2019) Win v.6484 / Mac v.6550 Release Notes Hi odrive users, We’ve got a new release to address reported issues with OneDrive uploads. Win v.6484 / Mac v.6550: Hotfix for OneDrive uploads failing. This was due to a change in their API that required us to make a small adjustment. Error handling and other improvements. You can get the new release from our download page. We’ll push to the app autoupdater soon, too. Thanks, -Jeff

Hi @garfinator , Can you send a diagnostic from the odrive tray menu? When you send a diagnostic, a local file is also created in the root of the odrive folder named “current_odrive_status.txt”. This provides some sync information and recent errors. Can you message me that file?

Hi Tony, Thanks for your help. I’ve sent the diagnostic. I’m able to locate the local status file, but how can I send it to you through a private message so the private info isn’t public? (sorry for the newbie question)

Hi @garfinator , You can click on my name and select “message” to send me a direct message.

Hi @garfinator , I took a look at the diagnostic. The error that OneDrive is returning is odd and non-specific, so I can’t pinpoint what the issue is. Let try this: Go to this link https://account.live.com/consent/Manage Click on edit under the odrive listing Click on “remove these permissions” This will remove odrive’s access to your OneDrive account. It may take about an hour for Microsoft to expire the active tokens. At that point odrive will prompt you to login to Microsoft again to restore OneDrive access. After reauthorizing, see if the same error occurs.

Hi Tony, I’ve taken those steps and it asked me to reauthorize, but same issue persists. I’ve sent a diagnostic report in case it’s useful.

I’m having the same issue recently, only with OneDrive. Files are stuck in waiting. Tried reinstalling odrive to no avail, and other providers like Dropbox work fine.

I have the same issue on my MacOS [52] It gets stucked in the stage: “Waiting” - files that are stored on MacOS cannot get into cloud However, when I upload them manually via web on onedrive.com the appear in MacOS So upload NOT ok, download OK ONLY FILES - FOLDERS ARE OK

Thanks @garfinator , @odrive3 , and @homonto . I was not seeing this issue yesterday, but I am not seeing it this morning. Microsoft must’ve changed something on their end. Investigating…

[image] Tony: I was not seeing this issue yesterday, but I am not seeing it this morning. Microsoft must’ve changed something on their end. Investigating… true, this is a new “feature” :wink: unfortunatelly very high prority if not working - potentially we can lose the data ;-( @Tony , help us please :wink:

@garfinator , @odrive3 , and @homonto (and anyone else hitting this), can you try these test builds to see if the issue is corrected? https://www.odrive.com/s/4e51b5db-0309-4348-b5bd-df998600c4eb-5db9bf4b

Odrive doesn't sync to Microsoft Onedrive

Troubleshooting

Tony November 1, 2019, 5:18pm 19

This fix has been officially released now: