Not Syncing files

greysonb · July 19, 2016, 9:51pm

I’m getting the following error when trying to sync my files.

Check Network or proxy settings

My network works great and I don’t see any added proxy settings. Can you please help?

Tony · July 19, 2016, 11:01pm

Hi,
Are you seeing this error with all files and folders you are trying to sync, or just this one?

Can you send a diagnostic from the odrive tray menu?

Thanks!

greysonb · July 20, 2016, 4:31am

Hi Tony,

I’m seeing this error for all sorts of files. I just sent the diagnostic.

Tony · July 20, 2016, 5:45pm

Hi @greysonb
The diagnostic didn’t seem to make it, which indicates a real network issue. Can you try restarting odrive to see if the behavior persists? If it does, can you try restarting your system please?

Thanks!

greysonb · July 20, 2016, 9:34pm

Hi Tony,

It seems to be working right now. I’ll get back to you if it stops.

Thank you!!

Tony · July 20, 2016, 9:55pm

Was this after a restart?

greysonb · July 22, 2016, 9:17pm

yes. I did a full system restart.