I’m working updating folders on my odrive at all times but my Procore doesnt seem to be syncing properly. When I compare two folders they dont seem to match
Tony
January 31, 2024, 4:17pm
2
Hi @barry.sheedy ,
The most common cause of this is the odrive trash, which holds local deletes from being sent to Procore until it is emptied.
If you send a diagnostic from the odrive tray menu and let us know which items to take a look at, we can investigate.
When you send a diagnostic, the odrive desktop client will provide a report to odrive that contains lower-level information that may be necessary to troubleshoot a particular issue.
A local report is also generated that you can look at. You can find this report, named “current_odrive_status.txt” in the root of the default odrive folder.
To send a diagnostic:
On Windows:
Open up the odrive tray menu, located in the Windows taskbar
Click on “Send diagnostics”, located at the bottom of the me…