Mapped Drive not showing pro

Dear Sir/Madam,

I subscribe to odrive pro $10 pcm but I am unable to see the pro sync option on a mapped drive - I can see this option on local drives. Could you please help?

Thanks

Matt

Hi Matt,
Is this on Windows or OS X?
Can you tell me how the drive is mapped?
Can you provide a screenshot of the right-click menu when you select a folder on that drive?
Please also send a diagnostic from the odrive tray menu.

Thanks!