Issue with syncing .zip files

[Support Issue from twitter]

Shannon is concerned that there may be a problem syncing some of his .zip files.

Shannon, can you give us some more details about what you’re seeing? What storage source are you syncing with? What issue are you seeing, and what did you do right before / what are you trying to do?

From the user:

“solved the problem, turns out files were encrypted by another software the NAS was using when connected to Amazon Cloud Drive”