I have the same issue with large files. It’s not even showing in the sync log i.e. 17gb file to Google Drive. Any ideas?
Any ideas on this? Large files having issues.
10 Mar 02:30:26PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:32:06PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:33:47PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:35:28PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:37:08PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:37:41PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Mar 02:39:22PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:41:03PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:42:44PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:43:17PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Mar 02:44:57PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:46:39PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:48:21PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:50:01PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:51:42PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:53:22PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:55:03PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:56:45PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 02:58:25PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:00:06PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:00:39PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Mar 03:02:21PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:04:02PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:04:35PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Mar 03:06:16PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:07:57PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:09:39PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:11:21PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:11:54PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Mar 03:13:35PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:15:17PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:16:58PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:18:40PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:20:21PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
10 Mar 03:20:54PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: [Errno 32] Broken pipe
Hi @mbw,
My apologies. I missed this.
Can you clarify what you are trying to do? This is downloading or uploading?
You don’t see the file mentioned anywhere in the “sync activity log”?
This is for upload. The file name is not mentioned for what is causing the fault no, but it’s a large file.
Sadly, even when uploading one file at a time, the app fails and, this time, suddenly closes after reaching 100% of upload it says “the read operation timed out” then never completes the upload.
23 Mar 03:18:06PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
23 Mar 03:19:49PM INFO A Google Drive upload fault was detected. Attempting to retry. Exception: ('The read operation timed out',)
23 Mar 03:25:39PM INFO Starting odrive. Version 7471
23 Mar 03:25:52PM INFO Start scan and refresh mount /Users/michael/odrive
23 Mar 03:25:52PM INFO Scanned (mount) 18 local folders
23 Mar 03:25:52PM INFO Found 1 empty folders
23 Mar 03:25:52PM INFO End scan and refresh mount /Users/michael/odrive
23 Mar 03:26:00PM INFO Attempting to update a remote file from local. File: /Users/michael/odrive/X/DJI_20250315201315_0065_D.MP4 - Current Local Size: 16761338968 - Previous Local Size: 0 - Remote Size: 0 - Current Local Date: 2025-03-15 20:55:02 - Previous Local Date: 2025-03-15 20:55:02 - Remote Date: 2025-03-15 20:55:02
Hi @mbw,
Thanks for the additional details. Google Drive upload has been stable for a long time, so it is odd to see these types of issues.
I am currently looking into it.
I will submit another diagnostics as the app has just randomly quite twice now.
Hi @mbw,
Can you try updating to this version? It adds additional upload handling and logging.
Yes I am on a deadline for some uploads once they finish I will try this and swap over to my regular internet. I had to get faster internet temporarily to get these uploads done. When my internet is above 80Mbps it does not seem to be an issue, it’s just if I am at 40 Mbps upload that the issue starts happening.
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This version has been working a lot better for some reason.
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Great! There was some additional error handling added, so it is not unexpected that it would be performing better than before.
Tony,
The version you gave me worked great but I updated macos and had to redownload the new version and now it’s broken again. Any way to re-add what you did to the new version?
read operation timed out’,)
10 Oct 08:40:32PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9337044992 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 08:44:07PM INFO A Google Drive upload fault was detected for file LRV_20251004_215753_01_016.lrv. Google previously confirmed received 2014760261 bytes. Google currently reports 2014576639 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:44:42PM INFO A Google Drive upload fault was detected for file LRV_20251004_215753_01_016.lrv. Google previously confirmed received 2000683008 bytes. Google currently reports 2014576639 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 08:45:39PM INFO A Google Drive upload fault was detected for file DJI_20251005222544_0011_D.MP4. Google previously confirmed received 17181064754 bytes. Google currently reports 17180917759 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:46:07PM INFO A Google Drive upload fault was detected for file VID_20251004_171221_00_006.insv. Google previously confirmed received 14566870344 bytes. Google currently reports 14566817791 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:46:24PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9366850896 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:50:19PM INFO A Google Drive upload fault was detected for file LRV_20251004_215753_01_016.lrv. Google previously confirmed received 2014760261 bytes. Google currently reports 2014576639 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:51:30PM INFO A Google Drive upload fault was detected for file DJI_20251005222544_0011_D.MP4. Google previously confirmed received 17181064754 bytes. Google currently reports 17180917759 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:52:03PM INFO A Google Drive upload fault was detected for file DJI_20251005222544_0011_D.MP4. Google previously confirmed received 17097949184 bytes. Google currently reports 17180917759 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 08:52:09PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9366850896 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:52:09PM INFO A Google Drive upload fault was detected for file VID_20251004_171221_00_006.insv. Google previously confirmed received 14566870344 bytes. Google currently reports 14566817791 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:52:42PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9340977152 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 08:53:06PM INFO A Google Drive upload fault was detected for file VID_20251004_171221_00_006.insv. Google previously confirmed received 14496956416 bytes. Google currently reports 14566817791 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 08:55:56PM INFO A Google Drive upload fault was detected for file LRV_20251004_215753_01_016.lrv. Google previously confirmed received 2014760261 bytes. Google currently reports 2014576639 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:57:55PM INFO A Google Drive upload fault was detected for file DJI_20251005222544_0011_D.MP4. Google previously confirmed received 17181064754 bytes. Google currently reports 17180917759 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:58:22PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9366850896 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 08:58:30PM INFO A Google Drive upload fault was detected for file DJI_20251005222544_0011_D.MP4. Google previously confirmed received 17105027072 bytes. Google currently reports 17180917759 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 08:58:55PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9342550016 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 08:58:59PM INFO A Google Drive upload fault was detected for file VID_20251004_171221_00_006.insv. Google previously confirmed received 14566870344 bytes. Google currently reports 14566817791 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:01:32PM INFO A Google Drive upload fault was detected for file LRV_20251004_215753_01_016.lrv. Google previously confirmed received 2014760261 bytes. Google currently reports 2014576639 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:03:26PM INFO Notification sent (passive): There are items that have been unable to sync for a prolonged period of time. Please check the ‘waiting’ list in the odrive tray menu for more information.
10 Oct 09:04:23PM INFO A Google Drive upload fault was detected for file DJI_20251005222544_0011_D.MP4. Google previously confirmed received 17181064754 bytes. Google currently reports 17180917759 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:04:49PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9366850896 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:04:59PM INFO A Google Drive upload fault was detected for file VID_20251004_171221_00_006.insv. Google previously confirmed received 14566870344 bytes. Google currently reports 14566817791 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:07:08PM INFO A Google Drive upload fault was detected for file LRV_20251004_215753_01_016.lrv. Google previously confirmed received 2014760261 bytes. Google currently reports 2014576639 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:10:14PM INFO A Google Drive upload fault was detected for file DJI_20251005222544_0011_D.MP4. Google previously confirmed received 17181064754 bytes. Google currently reports 17180917759 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:10:28PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9366850896 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:10:56PM INFO A Google Drive upload fault was detected for file VID_20251004_171221_00_006.insv. Google previously confirmed received 14566870344 bytes. Google currently reports 14566817791 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
10 Oct 09:11:02PM INFO A Google Drive upload fault was detected for file VID_20251005_155304_00_021.insv. Google previously confirmed received 9337044992 bytes. Google currently reports 9366667263 bytes uploaded. Attempting to retry. Exception: [Errno 32] Broken pipe
10 Oct 09:12:45PM INFO A Google Drive upload fault was detected for file LRV_20251004_215753_01_016.lrv. Google previously confirmed received 2014760261 bytes. Google currently reports 2014576639 bytes uploaded. Attempting to retry. Exception: (‘The read operation timed out’,)
Hi @mbw ,
This is strange since the code in the test build you were using is in the current release.
Can you send a diagnostic from the odrive tray menu so I can take a closer look? Just let me know when it has been sent.
Thanks!
Sent! Thank you! Weird, not sure what changed then 
I am sending an updated diagnostic now as well.