Hello,
I am trying to connect my school account (which is a horizon.myschool.edu account) and when I go to brows my folders I see the following error at the top of my screen:
“Cannot browse Google Drive (2). Google error.”
Hello,
No, I can not brows using the web client. This is where the error shows up, at the very top of the screen.
I pressed “send diagnostics” and the screen is blank to my screen reader. I pressed enter and the screen went away, so hopefully that worked!
Thanks,
Hello,
I was able to sign in using my @myschool.edu account (I have it because I am an employee as well as a student), but I think my employee account is only active as long as I am an employee. So I put things on my @horizon.myschool.edu account instead which is my student account.
Could the problem be that the email has 2 “.” in it? @horizon.myschool.edu?
Also, there may be a block on the student account which means only Google apps can sink? Is there something more I can do?
Hi Brandon,
I got a chance to look at this and I believe your second guess is correct. It appears that the administrators of your account have a domain policy that prohibits 3rd party application access. I am going to look a little more into it to see how we can provide a better error message. Unfortunately there isn’t anything we can do about this on our end. It would require administrative action for that google apps domain account.