Large files are not syncing at a normal rate. Taking up to a half hour.

I googled how to open the command prompt and I did from the Odrive. It opened and I copied and pasted your instructions and each time I pasted and hit enter, I got a message it was an incorrect prompt.

Hi @modom , Can you try this instead? Open a command prompt window. You can do this by typing cmd into the run box like so: [image] Copy and paste the following into the window and hit enter: powershell -command "& {$curdir=(pwd); $thedir=\"$env:userprofile\odrive\Oxygen Cloud\User Volume\temp\"; mkdir \"$thedir\" -Force > $null;cd \"$thedir\"; $sizeinmb = 50;$numfiles = 1;$randstr = ([char[]]([char]'a'..[char]'z') + 0..9 | sort {get-random})[0..5] -join '';$tmpdir = \"$pwd\~tmpuploadtest_$randstr\";$tmpdirstart = \"$pwd\tmpuploadtest_$randstr\";mkdir -Force $tmpdir > $null;$filebasename = \"$($sizeinmb)MB.file\";$sizeinbytes = $sizeinmb * 1024 * 1024;for($i = 1; $i -le $numfiles; $i++){$thefile = \"$tmpdir\$filebasename\" + $i;$f = New-Object System.IO.FileStream \"$thefile\", Create, ReadWrite; $f.SetLength($sizeinbytes); $f.Close();};Start-Sleep -m 8000;ren $tmpdir $tmpdirstart;echo \"\",\"Waiting for odrive\";$locked = 0;while($locked -ne 1) { $files = @(Get-ChildItem $t…

Tony, I did this and the temp folder showed up in my User Volume. But the folder is empty. Now what?

Try running it again. Does it print anything out after running it? Can you send a screenshot of the window like mine above? Thanks!

Honestly Tony, I am an office manager. I know nothing of technology as far as this goes. I am just trying to get through my day and this is taking me hours to figure out. Can someone there get on my computer and see what is going on? I have tried everything you suggest and I don’t have time all day to deal with this. I have a huge report due today and this is beyond what I can do myself. Thank you

Hi, The result above is what I am looking for, although the number is cut off. Its the: X.XX minutes Y.YYYY MB/sec part that is printed out after running the command. That tells us how fast you are uploading to Oxygen. The original issue was that it was taking 30 minutes to upload a 100MB file to Oxygen, and this command will benchmark that so that I can determine where the problem might be. Can you tell me what those numbers say please?

I don’t have that anymore. I tried to run it again and nothing is happening. The words Upload starting is not there.

This is all that happens: [image]

Tony, It just ran: the figures are as follows: 2.7333 0,33048 MB

odrive Forum

Files are taking up to a half hour to sync

Troubleshooting

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