Encryptation not possible in Windows ? No see modal password and the files upload without encrypt in encrypt folders…
Thanks for reaching out.
Are you accessing the encrypted folders via the Encryptor container folder on the Windows system? (https://docs.odrive.com/docs/odrive-encryption-encryptor#accessing-your-encryptor-folders)
Here is a quick video I made on encryption, as well. https://www.youtube.com/watch?v=0NFp6ApuE7Y
The encryption feature uses special container folders that are accessed from the \Encryptor within the odrive folder. I just want to make sure that is where you are looking, because it can be some cause for confusion. If so then this is an issue I have never seen and we’ll definitely need to get to the bottom of it.
Can you send a diagnostic from the odrive tray menu and let me know which path you are adding new files to?
Thanks, the problem is solved, right i put files with normal path not the new folder Encryptor and for this not encrypt the files, thanks.
Great! Thanks for confirming @masclic.com.