Can't connect to OneDrive for Business

Troubleshooting
1

I get the following error:
Sorry, but we’re having trouble signing you in.

AADSTS50020: User account ‘[[my OneDrive login]]’ from identity provider ‘live.com’ does not exist in tenant ‘odrive’ and cannot access the application ‘17cd934d-286b-4dda-89ee-c46b5313adba’(odrive) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Any suggestions?

2

Hi @danrose,
The error indicates that you may be trying to login with a “personal” OneDrive account. Can you see if you are able to link using the standard OneDrive integration instead of the OneDrive for Business integration https://www.odrive.com/links/onedrive