Cannot install - stuck on .net 4.6

I got a new win 8.1 laptop, pretty high end. The install get stuck when installing .net 4.6. It gets about halfway and then just stalls out. I have to cancel the installation to get out of it. Here are the logs if that helps. Any suggestions?

[248C:24AC][2017-04-11T16:49:18]i001: Burn v3.10.3.3007, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\tcox\AppData\Local\Temp{EA095BF9-C8E1-4360-8C17-BA4DCAA2887F}.cr\odrivesync.6209 (1).exe
[248C:24AC][2017-04-11T16:49:18]i009: Command Line: ‘"-burn.clean.room=C:\Users\tcox\Downloads\odrivesync.6209 (1).exe" -burn.filehandle.attached=288 -burn.filehandle.self=296’
[248C:24AC][2017-04-11T16:49:18]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\tcox\Downloads\odrivesync.6209 (1).exe’
[248C:24AC][2017-04-11T16:49:18]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\tcox\Downloads’
[248C:24AC][2017-04-11T16:49:18]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\tcox\AppData\Local\Temp\odrive_20170411164918.log’
[248C:24AC][2017-04-11T16:49:18]i000: Setting string variable ‘WixBundleName’ to value ‘odrive’
[248C:24AC][2017-04-11T16:49:18]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Oxygen Cloud, Inc.’
[248C:27A8][2017-04-11T16:49:18]i000: Setting numeric variable ‘WixStdBALanguageId’ to value 1033
[248C:27A8][2017-04-11T16:49:18]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.0.6209.0’
[248C:24AC][2017-04-11T16:49:18]i100: Detect begin, 3 packages
[248C:24AC][2017-04-11T16:49:18]i000: Setting string variable ‘Net46Installed’ to value ‘378675’
[248C:24AC][2017-04-11T16:49:18]i052: Condition ‘Net46Installed >= 393295’ evaluates to false.
[248C:24AC][2017-04-11T16:49:18]i101: Detected package: Net46, state: Absent, cached: None
[248C:24AC][2017-04-11T16:49:18]i101: Detected package: Odrive_x86.exe, state: Absent, cached: None
[248C:24AC][2017-04-11T16:49:18]i101: Detected package: Odrive_x64.exe, state: Absent, cached: Complete
[248C:24AC][2017-04-11T16:49:18]i052: Condition ‘VersionNT >= v6.1’ evaluates to true.
[248C:24AC][2017-04-11T16:49:18]i199: Detect complete, result: 0x0
[248C:27A8][2017-04-11T16:49:21]i000: Setting numeric variable ‘EulaAcceptCheckbox’ to value 1
[248C:24AC][2017-04-11T16:49:21]i200: Plan begin, 3 packages, action: Install
[248C:24AC][2017-04-11T16:49:21]i052: Condition ‘(VersionNT >= v6.0 OR VersionNT64 >= v6.0) AND (NOT Net46Installed >= 393294)’ evaluates to true.
[248C:24AC][2017-04-11T16:49:21]w321: Skipping dependency registration on package with no dependency providers: Net46
[248C:24AC][2017-04-11T16:49:21]i000: Setting string variable ‘WixBundleLog_Net46’ to value ‘C:\Users\tcox\AppData\Local\Temp\odrive_20170411164918_000_Net46.log’
[248C:24AC][2017-04-11T16:49:21]i052: Condition ‘NOT VersionNT64’ evaluates to false.
[248C:24AC][2017-04-11T16:49:21]i052: Condition ‘VersionNT64’ evaluates to true.
[248C:24AC][2017-04-11T16:49:21]i000: Setting string variable ‘WixBundleRollbackLog_Odrive_x64.exe’ to value ‘C:\Users\tcox\AppData\Local\Temp\odrive_20170411164918_001_Odrive_x64.exe_rollback.log’
[248C:24AC][2017-04-11T16:49:21]i000: Setting string variable ‘WixBundleLog_Odrive_x64.exe’ to value ‘C:\Users\tcox\AppData\Local\Temp\odrive_20170411164918_001_Odrive_x64.exe.log’
[248C:24AC][2017-04-11T16:49:21]i201: Planned package: Net46, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[248C:24AC][2017-04-11T16:49:21]i201: Planned package: Odrive_x86.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[248C:24AC][2017-04-11T16:49:21]i201: Planned package: Odrive_x64.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[248C:24AC][2017-04-11T16:49:21]i299: Plan complete, result: 0x0
[248C:24AC][2017-04-11T16:49:21]i300: Apply begin
[248C:24AC][2017-04-11T16:49:21]i010: Launching elevated engine process.
[248C:24AC][2017-04-11T16:49:21]i011: Launched elevated engine process.
[248C:24AC][2017-04-11T16:49:21]i012: Connected to elevated engine.
[0FC8:1A90][2017-04-11T16:49:21]i358: Pausing automatic updates.
[0FC8:1A90][2017-04-11T16:49:21]i359: Paused automatic updates.
[0FC8:1A90][2017-04-11T16:49:21]i360: Creating a system restore point.
[0FC8:1A90][2017-04-11T16:49:21]i361: Created a system restore point.
[0FC8:1A90][2017-04-11T16:49:21]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{90ec531f-de0a-4c31-b9c5-0fe8c22c3730}, options: 0x7, disable resume: No
[0FC8:1A90][2017-04-11T16:49:21]i000: Caching bundle from: ‘C:\Users\tcox\AppData\Local\Temp{29FB9B26-9C37-4A63-B9B9-75082CD2D972}.be\odrive.exe’ to: ‘C:\ProgramData\Package Cache{90ec531f-de0a-4c31-b9c5-0fe8c22c3730}\odrive.exe’
[0FC8:1A90][2017-04-11T16:49:21]i320: Registering bundle dependency provider: {90ec531f-de0a-4c31-b9c5-0fe8c22c3730}, version: 1.0.6209.0
[0FC8:1A90][2017-04-11T16:49:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{90ec531f-de0a-4c31-b9c5-0fe8c22c3730}, resume: Active, restart initiated: No, disable resume: No
[0FC8:26DC][2017-04-11T16:49:21]i305: Verified acquired payload: Net46 at path: C:\ProgramData\Package Cache.unverified\Net46, moving to: C:\ProgramData\Package Cache\480CA134B9E3F2437DF10719D5A8C77DDEC0A4F1\Microsoft .NET Framework 4.6 Setup.
[0FC8:26DC][2017-04-11T16:49:21]i304: Verified existing payload: Odrive_x64.exe at path: C:\ProgramData\Package Cache{26F19460-4FD6-44FB-8E84-6B1C03EFA820}v1.00.6209\odrive.x64.msi.
[0FC8:26DC][2017-04-11T16:49:21]i304: Verified existing payload: cabF86E6C821B5C13030D55C93C8C703EA3 at path: C:\ProgramData\Package Cache{26F19460-4FD6-44FB-8E84-6B1C03EFA820}v1.00.6209\odrive.cab.
[0FC8:1A90][2017-04-11T16:49:21]i301: Applying execute package: Net46, action: Install, path: C:\ProgramData\Package Cache\480CA134B9E3F2437DF10719D5A8C77DDEC0A4F1\Microsoft .NET Framework 4.6 Setup, arguments: ‘“C:\ProgramData\Package Cache\480CA134B9E3F2437DF10719D5A8C77DDEC0A4F1\Microsoft .NET Framework 4.6 Setup” /passive /norestart /SkipMSUInstall /ChainingPackage “odrive” /showfinalerror’
[0FC8:1A90][2017-04-11T17:01:05]e000: Error 0x80070642: Bootstrapper application aborted during EXE progress.
[0FC8:1A90][2017-04-11T17:01:05]e000: Error 0x80070642: Failed to execute EXE package.
[248C:24AC][2017-04-11T17:01:05]e000: Error 0x80070642: Failed to configure per-machine EXE package.
[248C:24AC][2017-04-11T17:01:05]i319: Applied execute package: Net46, result: 0x80070642, restart: None
[248C:24AC][2017-04-11T17:01:05]e000: Error 0x80070642: Failed to execute EXE package.
[0FC8:1A90][2017-04-11T17:01:05]i351: Removing cached package: Net46, from path: C:\ProgramData\Package Cache\480CA134B9E3F2437DF10719D5A8C77DDEC0A4F1
[0FC8:1A90][2017-04-11T17:01:05]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{90ec531f-de0a-4c31-b9c5-0fe8c22c3730}, resume: None, restart: None, disable resume: No
[0FC8:1A90][2017-04-11T17:01:05]i330: Removed bundle dependency provider: {90ec531f-de0a-4c31-b9c5-0fe8c22c3730}
[0FC8:1A90][2017-04-11T17:01:05]i352: Removing cached bundle: {90ec531f-de0a-4c31-b9c5-0fe8c22c3730}, from path: C:\ProgramData\Package Cache{90ec531f-de0a-4c31-b9c5-0fe8c22c3730}
[0FC8:1A90][2017-04-11T17:01:05]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{90ec531f-de0a-4c31-b9c5-0fe8c22c3730}, resume: None, restart initiated: No, disable resume: No
[248C:24AC][2017-04-11T17:01:05]i399: Apply complete, result: 0x80070642, restart: None, ba requested restart: No

Hi @todd,
Can you try installing the standalone .net installer and see if it helps?
https://www.microsoft.com/en-us/download/details.aspx?id=53344

That did it. Thanks!

2 Likes

Great! Thanks for the update.