Hi @yakeline.torres ,
The access denied error when trying to download is definitely unexpected. If you still see that, can you please post a screenshot so I can better understand what you are seeing?
Here is an odrive shared link you can use, if the download error continues.
For authorization, the notification pop-up you are seeing should have a button that will take you to where you need to reauthorize. Do not deauthorize yet, as that should not be needed.
Next Steps:
- Upgrade odrive by doing the following:
- Exit odrive from the odrive tray menu
- Download the new version, either from the official link here, or from my shared-link above, if that one is still not working for you.
- Install and odrive will automatically start-up.
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See if you are still receiving the “authorize” pop-up. If so, please send a screenshot of that
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Send a diagnostic from the odrive tray menu after the above steps, and at least 20 minutes after odrive has started-up. This will give it time to initialize and go through various background steps. I can then take a closer look at things