Unsync No Permission

[Galissard]

Since my odrive updated to 5354 every file and folder I try to unsync says I have No Permission.

[AsifNisarr]

Hi @Galissard,

To better understand the problem, can you please post snapshot of the error? btw no permission error generally indicates that the OS is not letting us remove the file or directory, for some reason. Please also see if any of the following thread have solution for the mentioned problem.

Amazon Cloud Sync Problems

Since release of 5354 I’ve been having the following problem. Items will sync to Amazon Cloud Drive. However, when I try to “Unsync” them I get an error: Can’t Unsync Folder No Permission I can go onto the Odrive site or directly to Amazon and all files are replicated there properly This is with Windows 10 64 bit.

Cant Unsync - No Permission

Some folders can unsync - some cannot - i have researched and cleared recycle bin and rebooted multiple times and i still cannot unsync folders due to no permission error… what can i do - thank you!

Thanks,

• Asif

[Galissard]

I tried the solutions in both post to no avail, everything worked fine before the update to 5354 and the problem is the same across multiple computers 2 running W10 and 1 W7 and in both regular links to Amazon Cloud Drive, Google Drive and OneDrive and a Encryptor folder on Amazon Cloud Drive

When I try to unsync a folder it clears all of the placeholders and then says it can’t unsync because I do not have permission and then resyncs all the placeholders back in to place.

I’m going to try uninstalling and reinstalling odrive and see if that works

[AsifNisarr]

Hi @Galissard,

I know this is not an ideal situation to uninstall —> re-install to overcome any sync issue which comes in, by any chance if you are still facing the permission error with unsync operation can you please send the diagnostic report (via odrive tray menu)?

Please make sure to mention your Windows OS user name and timestamp when the report was sent. I’ll take a look at it and update

Thanks,

• Asif