I can see the placeholder folders, but when I double click them I get the error message, “Unable to sync [name of folder]. odrive is busy.” The icon does not show that it is in the process of syncing. Individual files will sync automatically, but I am unable to sync new folders. Uninstalling and reinstalling did not help, nor did disabling and re-enabling automatic sync.

Hi @krgoestowork , It looks like the odrive Space that is Shared with you (!Shared Folder) is no longer valid. Can you contact the user who shared it with you to have them check the configuration of the Space? Do you see an error when trying to access that same Space from the odrive web client? ( https://www.odrive.com/account/myodrive )

Unable to sync - odrive is busy

Troubleshooting

Tony May 12, 2021, 10:41pm 2

Hi @krgoestowork ,
Can you reproduce the error and then send a diagnostic from the odrive tray menu so I can take a closer look?