"This file is not inside an odrive folder" error when trying to sync a placeholder

I don’t know what has happened.

I have been using odrive and I am in the process of making a photobook. Because of this, I have been trying to access some photos and I am getting a message that "this file is not inside an odrive folder. These are pictures of my niece’s first Christmas!!! Please tell me there is a way to sort this out?!!

Please help me as soon as possible!

Hi @tinsel84,
Generally this means that a placeholder file or folder was moved outside of odrive, or a “sync to odrive” folder was misconfigured or moved in some way.

The first thing to do is look at the source storage, itself, and search for the photos there. What storage are you linked to for these files?