I’m using odrive to sync Box.com to a PC and I just noticed strange things happen this morning. For example, it updated from Box to PC: Beeman Investment Portfolio/01. Opportunities Pipeline/2022/Pipelines 301-400/2022-354 - TW Beeman NAV Loan/03. DD - Beeman Tachs/01. Initial DD to point of closing/4. 02-21-23 - unfunded amount & cash flow forecast/02-15-23 - GS request for unfunded amount.pdf Less than 1 minute later, it uploads from PC to Box: Beeman Investment Portfolio/01. Opportunities Pipeline/2022/Pipelines 301-400/2022-354 - TW Beeman NAV Loan/03. DD - Beeman Tachs/4. 02-21-23 - unfunded amount & cash flow forecast/02-15-23 - GS request for unfunded amount.pdf By comparing the path, you can see the PDF file was copied from original folder to a different folder then got uploaded. This is just one example. Lots of files were uploaded like this today, all went to different folders and created duplicates on Box. The PC in the sync pair is not used by anyone. It sits in a loc…

Hi @dancap , I took a look, and it looks like there was a flurry of activity when upload occurred, with downloads, moves, and deletes of several folders. odrive detected that one of the folders being removed had unsynced items in it, so it aborted the delete and re-uploaded the contents. The client behaves this way because it always errs on the side of preserving data, rather than deleting it. I can’t tell why it believed there were unsynced local items, but it may have had something to do with an error that Windows came back with when trying to move a folder to the recycle bin, so what you said above makes sense. Here is what I recommend for next steps: You are running an older version of the client, which generally isn’t a problem, but for your particular use case there have been some changes that I think will help. So you should update to the latest version. To do this: Exit odrive from the odrive tray menu Download the latest version from here: Set Up Your odrive Install …

Strange sync issue

Troubleshooting

Tony November 2, 2023, 2:40pm 4

Hi @dancap,
If you can send a diagnostic, I can take a look and see what sticks out, including any delete confirmations, and then offer some suggestions.

Just let me know when you are able to send it.