'Out of disk space' error when trying to sync network drive

Troubleshooting
1

I have a premium odrive account and am trying to sync to my Amazon Unlimited cloud account. The full error is:

Can’t sync Private.
Error updating the folder. You are out of disk space. Please make more space available and try again.

What is causing this error, and how do I get around it? Thanks!

2

Can you tell me what you mean by “network drive”?

Can you send a diagnostic from the odrive tray menu so I can take a look?

Also, does your local storage have free space and are the permissions set properly on the folders being used by odrive?

Thanks!

3

Hi Tony, thanks for the swift reply.

So as I am unable to sync the folder I’d like directly from file explorer: http://puu.sh/qmX8p/b6d63742a2.png I have mapped it as a ‘network location’.

I have sent my diagnostics.

I have a few GBs free on my C: drive.

There shouldn’t be an issue with permissions.

Thanks,

4

Hi,
You cannot sync to a folder via a UNC path. The network drive will need to be mounted as a drive letter. You will also need to make sure that odrive has write-access to that folder. Can you try that and see if you have better luck?

Thanks!

5

Ah ok, so I had it mapped as a network space as opposed to a network drive, always get all that confused. It seems to be working now, thanks for your assistance Tony!

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