Odrive will not launch after update

[konrad.allitt]

This is on OS X El Capitan 10.11.6

I use Odrive for work and would like to quite urgently get it up and running again.

I got prompted to do an update and after starting it the Window disappeared as did the Odrive icon in my toolbar. Each attempt to launch it again (including after restarting the computer) does not work.

If I were to install it again from the older version of Odrive I downloaded a few months ago and pick the same folder I used originally, would my files be safe? Or should I delete everything and start again?

[Tony]

Hi @konrad.allitt,

Can you take a look at this and see if it applies?

Odrive won't start on mac with older hardware

Thanks. I think I know what the issue is. The core 2 duo you are running is one of the original versions. I believe our build has some optimizations that are incompatible with your processor. We tested against core 2 duo, but a later model from 2008 (vs 2006 for yours). We need to look into this a bit more on the build system to see what can be done, but it will take some time. Apologies for the inconvenience @r3241

If you are running one of the original core2duos on that system, then this is the issue. We are working on a compatibility fix for it. I apologize for the inconvenience.

[konrad.allitt]

Hi Tony. Thanks for your reply.

I am not running core 2 duo but I am running an old Mac Pro - 2,1 from 2007/8 which is Intel Xeon.

Shall I try installing the 5719 build mentioned in that thread?

[Tony]

Thanks @konrad.allitt,
This is the same issue. Downgrading should work for you too, if you are in a bind. I am trying to get this resolved asap.

[Tony]

An official fix has been released for this:

Desktop Release (09-27-2016)

A minor release with the following items: Fix for users on older Mac hardware that have been seeing issues. Minor corrections to the terms of service text, also available here. That Mac hardware sure holds up pretty well, even over many years of use and abuse. -Jeff P.S. This build will not be posted to the autoupdater, so if you need it, you can download it from here.