Lost right-click sync option entirely! No capacity to sync anymore

IS anyone having the same issue? I believe this has happened before, the sync button has disappeared completely.

Hi @chris7,
This has been an issue in the past, but since addressed, so it is not expected.

I have seen it crop up a couple of times due to anti-virus or other software either blocking the proper registry entires, or blocking communication of the extensions to the odrive process.

Was everything working correctly and then it suddenly stopped?
Does double-click to sync work?
Have you tried a system restart yet?
Are you running any anti-virus or other software that could be interfering?

It would not hurt to try a reinstall using the latest installer, found here: https://docs.odrive.com/docs#section--install-desktop-sync-

Thanks!

HI Tony,

Thank you the reinstall has fixed my issues.

1 Like

Great! Thanks for the follow-up.