Tony, Under the “Set Auto Unsync” feature, I have my folders scheduled to unsync “After 1 month (current).” I just sync’d all my project folders again at the start of this week and a few files have unsync’d & reverted back to CLOUD files (under the file Type column). I have a PC. I can’t figure out why this keeps happening. I checked the “sync activity log” on my computer and did a keyword search for "waiting" and within this report, over the last week, it found this keyword. For this reason, I clicked on the “Send diagnositcs” feature and sent the log to the O:drive Team for review, except there wasn’t a place for me to list what my issue is. This is why I’m adding to this similar thread. Could you please help me understand why some of my files are unsyncing, before they are scheduled to unsyc (as per the way I scheduled my files to unsync in the "Set Auto unsync" section?) Thank you.

Hi @giannetti , Looking at the logs, the feature is behaving as we expect, but it may not be as you expect. For the file that ends with “(Expires 2023-1209).pdf”: This files was downloaded 12 Feb 09:09:52AM. That was the last sync activity or modification seen on this file. When you choose to sync a folder, as in your screenshot, only the files that have not been downloaded yet will be affected (they will download at this point). All other files that have already been downloaded, like the above file, won’t be touched, since they are already in sync. Since the file wasn’t changed within 1 month, it was unsynced on 13 Mar 12:00:53PM. By default, the auto-unsync is based on sync activity or local file modification for the individual object (essentially “last modified” time). If it hasn’t changed within the auto-unsync period then it will be unsynced. We do have an advanced feature that can be enabled that will use “last accessed” time instead of “last modified/synced”: autoUnsyncUseA…

Items unsyncing prior to selected interval

Troubleshooting

Tony March 14, 2024, 8:06pm 4

Hi @giannetti,
Can you send a diagnostic from the odrive tray menu and let me know when it is set, so that I can investigate?