I am trying to sync files and get the following error “Can’t sync Box. Illegal file name”, but I do not know what is specific issue or file in question. Please advise.
Can you tell me what you are trying to sync and what actions you are taking to do so?
This message generally indicates that there is a problem with one of the files/folders in the structure you are syncing. If this is a download, it may help to provide a screenshot of the folder, as it appears in Box’s web client. That way we can see if there might be any items that look like they could cause a problem.