Files all waiting, Will not Sync

Nothing is syncing, just all says waitingUploading… as such the app is broken and pointless

Hi,
Can you send a diagnostic from the odrive tray menu so I can take a look?

Thanks!

1 Like

Hi Conor,
Apologies for the delay. I didn’t realize you had sent the diagnostic.

Can you exit odrive, restart, and then send another diagnostic after about 5 minutes? Please ping this thread after you have done so.

Are you seeing the syncing issues across all links, or just one. Which one(s)?

Thanks!

I have sent the second diagnostic, was all syncing fine at home but now will not work going through the school proxy server.

Ahh. My apologies for the confusion here. We do not fully support proxied connections at this time. This would explain the behavior you are seeing.

You should still be able to use the web client, but the odrive desktop client will have issues connecting.

when qill proxies be supported? until then, odrive is somewhat useless to me.

It’s an item on our (long) list, but I don’t have a timeline for it. We definitely announce it when it drops.