File error in Excel on Procore Drive

Hi @dirk,
Thanks for reaching out.

Would you be able to provide a screenshot of the error that you get from Excel?

My initial guess is that the spreadsheet may have other files “linked” to it, and those files may not be downloaded locally. odrive has a progressive mode of syncing, and will only download the files you explicitly ask it to, by default. An easy way to eliminate this possible cause of the error is to sync the entire folder down where this Excel file resides, ensuring that any dependency files are also downloaded.

You can use the right-click->sync option on a folder to perform a recursive sync:

Then set the following options in the sync pop-up:

recursive_sync_win

  • Slide the slider all the way to the right for “Everything”.

  • Check the “Include Subfolders” checkbox

  • Click the big silver sync button

This will go through the structure selected, expand all of the folders, and download all of the files.
More about this feature here: https://docs.odrive.com/docs/sync-your-odrive#sync-all-files-and-subfolders