Cant synk large file

[Tony]

Hi @johannes,

• Can you tell me which storage this is?
• Is this an upload or a download?
• Can you send a diagnostic from the odrive tray menu so that we can take a closer look?

How do I send a diagnostic?

When you send a diagnostic, the odrive desktop client will provide a report to odrive that contains lower-level information that may be necessary to troubleshoot a particular issue. A local report is also generated that you can look at. You can find this report, named “current_odrive_status.txt” in the root of the default odrive folder. To send a diagnostic: On Windows: Open up the odrive tray menu, located in the Windows taskbar Click on “Send diagnostics”, located at the bottom of the me…