Amazon Prime Photos - Can't Find Folder in Amazon Drive

amazon-drive

#1

I have ODrive for Mac with Amazon Drive and Amazon Prime Photos.
My question, which might not be ODrive specific, is this:
I’m using the mobile app of Amazon Prime Photos - what is the Amazon Cloud Drive location (path) of the uploaded files? I can’t seem to find it or configure it - only place I can see it at, is by directly accessing the Amazon Prime Photos web app, but it’s not accessible on Amazon Drive or ODrive…


#2

Hi @budowski,
After you upload files from your phone, do you see new files listed in the Amazon Drive web client under “Recent”?
https://www.amazon.com/clouddrive/recent


#3

No, unfortunately…


#4

Hi @budowski,
It took forever, but I was finally able to get the Amazon Prime Photos iPhone app to fully initialize and allow me to upload a file.

In my case the file ended up in Amazon Drive web client (https://www.amazon.com/clouddrive/folder/root) under Pictures/[iphone name]. An upload via the Amazon Prime Photos web client ended up in Pictures/Web

If you click on a picture in the Amazon Prime Photos web client and then click on the “i” (information) icon at the top, it will show you the file name. Copy that name and search for it in the Amazon Drive web client. It should find it and show you where it is.


#5

Yes, it worked! Thank you!


#6

Great! Thanks for the update.